Privacy Policy

1. Introduction

Thulika (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website and services (the “Service”). We collect only the information we need to run the Service well. By using Thulika, you agree to the practices described in this policy.

2. Information We Collect

Information you provide. When you create an account or sign in, we receive your email address and basic profile details. If you contact us for support, we keep those communications so we can help you.

Information collected as you use the Service. We store your playback position and favourites so the app can resume where you left off and personalise your library. We also collect general usage and device information, such as an approximate location and browser type, to keep the Service working and secure.

Payment information. Paid plans are processed by our payment provider. We do not collect or store your card or bank details.

3. How We Use Your Information

We use the information we collect to:

• provide, operate and improve the Service;
• remember your place and personalise your library;
• process payments and manage your subscription;
• respond to your questions and support requests;
• keep the Service secure and prevent abuse; and
• understand how the Service is used, in aggregate.

We do not sell your personal information.

4. Cookies and Analytics

We use a small number of cookies and a third-party analytics service to understand how the Service is used, for example to measure sign-ups and playback. This may set cookies and record an approximate location and device information. Analytics only loads when it is configured. You can block or delete cookies in your browser at any time, though some features may not work as well without them.

5. Sharing and Service Providers

We do not sell, trade or rent your personal information. We share it only with trusted service providers who help us run the Service — for example hosting, authentication, payments, email and analytics — and only so they can carry out those tasks on our behalf. They are required to protect your information and may not use it for their own purposes. We may also disclose information where the law requires it or where it is necessary to protect the rights and safety of our users and of Thulika.

6. Data Retention

We keep your information while your account is active and for as long as needed to provide the Service. If you delete your account, we remove or anonymise your personal information within a reasonable period, except where we are required to keep it to meet legal obligations.

7. Security

We take reasonable measures to protect your information, including encrypting data in transit and limiting access to it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Children

Thulika is not directed to children under the age of 13, and we do not knowingly collect their personal information. If you believe a child has provided us with personal information, please contact us and we will delete it.

9. Your Choices and Rights

You can request access to, correction of, or deletion of your account information, and you can opt out of non-essential communications, by contacting us. Depending on where you live, you may have additional rights over your personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will make reasonable efforts to notify you, for example by email or a notice on the site. Continuing to use Thulika after a change means you accept the updated policy.

11. Contact Us

For any privacy question or request, please contact us at MalayalamAudiobookcompany@gmail.com.